Deleting your Photon account

Anyone with a Photon account — a manager, an employee or a team member — can delete it themselves, in the app or on the website, without writing to anyone.

In the phone app

1. Open the Photon app and sign in.
2. Open «More», then «Settings».
3. Under «Account», choose «Delete my account».
4. Read what is deleted and what is kept, type your current password, then confirm.

On the website

1. Sign in at photon-iraq.com.
2. Press your account card at the top of the side menu.
3. Choose «Delete my account», type your current password, then confirm. Or press the button at the bottom of this page once signed in.

What is deleted

• Your sign-in: the username and password, so the account can no longer be used.
• Your personal data on the account: name, email address and phone number.
• Your phones' notification tokens and your open sessions on every device, so you are signed out of them at once.

What is kept

• The records you entered for your company — quotes, invoices, projects, surveys, vouchers and the rest — stay with the company as its business records, and still show your name.
• The company's activity log stays as it is.

If you are your company's last manager

Your account is not deleted at once, so the company is not left without a manager; instead a request to delete the company and your account reaches Photon. Photon deletes the company, all its data and its staff accounts within 30 days, and contacts you first.

A Photon Market buying account

A buying account is deleted from «My account» on the market. Past orders stay with the stores that fulfilled them, as their sales records.

If you cannot sign in

Write to info@photon-iraq.com from the email address on your account and ask for it to be deleted; we delete it within 30 days once we have confirmed it is yours.